Installment payments

Donnay Tennis Italia offers you the payment in installments of your orders through the new ScalaPay service.

 

How does it work?

Scalapay is an innovative payment method that allows the customer to buy in online stores, immediately receive the products and pay in 3 equal convenient installments with expiry every 4 weeks.

 

What deadlines do the installments have?

At the time of purchase, the first installment (equal to one third of the total purchase value) will be charged immediately. The next 2 installments will be charged every four weeks.

First installment: at the time of purchase

Second installment: 4 weeks from the day of purchase

Third and final installment: 8 weeks from the day of purchase

 

How much is it?

Scalapay is completely free for those who purchase as long as the installments are paid within the set deadline.

You will be charged a fee for late payment only in the event that one or more of the scheduled installments are not correctly repaid by the due date.

Scalapay will inform you a few days before the expiration of each installment via SMS and email.

Delay fees:

If you have not made the payment before the due date and the automatic payment is not successful you will have 24 hours to complete the payment. If this is not the case, Scalapay will charge late payment fees as explained below:

  • Payment made by the due date = No additional costs!
  • Payment made after 1 day of delay = up to 6 euros of additional costs
  • Payment made more than 1 week late = additional 6 euros of additional costs (in addition to the first commission, up to a maximum of 12 EUR per payment)

The total cost of the commissions cannot exceed 10% of the total order value.

We are aware that some mitigating circumstances may occur which do not allow payment to be made by the scheduled date. If you think your case falls into these categories, send us an email to support@scalapay.it before the payment due date and we will do our best to help you.

 

How much can i spend?

Your spending limit with Scalapay depends on many factors and the approval of each order takes place in real time at the time of purchase.

On each of our partners you can find the maximum limit allowed for a single purchase but this limit does not necessarily correspond to your spending limit.

In deciding whether to approve an order or not, we take into account many factors such as the type of card you are using, if you already have open payments with Scalapay, the number of payments you have already made, the number of delays and much more.

If your order is refused, you can try to reduce the value of the cart or repay the installments not yet paid but approval is not guaranteed in this case either. As a general rule your limit will increase over time the more you make purchases with Scalapay without incurring delays with payments.

 

Are Payments Safe?

Our payment system complies with Payment Card Data Security Standards (PCI DSS) verified by an independent PCI Qualified Security Assessor (QSA) (QSA) and is certified as a Level 1 PCI Service Provider. This is the highest level of certification available in the payment industry.

Our payments are processed through Stripe.

Scroll to Top